Standard response to new emails should be something like this…

*Change as required

Subject [Client Name] New enquiry at Thread Design

Dear Jeff,

Thank you for your email and your interest in working together with Thread.

I’m XXXXX, I’m in charge of gathering information on new projects and connecting you with the right team of people here at Thread.

I would like to learn more about your project, could you please send me a design brief or your RFP to help me get the ball rolling.

Looking forward to hearing from you soon!

Thank you,

Best Regards,

XXXXX