BUSINESS DEVELOPER
Where the money comes from.
Business developers persuade other people to give us money.
They will do what ever they need to close the deal.
These people must not sleep.
PROJECT LEAD (Project Mentor/Champion)
Project advisors from the outset, they help plan and push.
Scope, plan and create the project strategy
This person receives weekly updates to check on;
Provide advise to account management
Identify opportunities to grow the project
Make sure we finish on time and on budget
Identify problems before they happen
Motivate and grow the team
These people bring experience and detail.
ACCOUNT MANAGER
The voice and ears of Thread.
This person takes ownership all communication of a project, everything that happens from start to finish should touch them.
The link between client and team.
Communications expert.
They make sure everything runs smoothly.
Weekly status updates and contact reporting.
These people must know everything.
CREATIVE LEAD
Creators of ideas, guardians of design excellence.
Creative Director, Design Director, Art Director
Responsible for creative concept and overall quality.
Everything we do as a design company should have excellence in design, from a company introduction powerpoint to 200 page visual identity guidelines.
These people must approve.
THREADSTERS (creatives)
The soul of Thread. Our product.
You are a Threadster if you create or help create things;
- Designer
- Developer
- Project manager
- Writer
- Researcher
- User experience interface guru
- Intern
We are all Threadsters (but some more so than others)
- Business developers need things completed on time and on budget to make happy clients, which makes new clients, which makes money.
- Account managers are busy and don’t have time to manage you, they are your mouth and ears, not your eyes and brain.
- Creative leads are there to help you and ensure excellence – communicate with them and make them happy.
- Digital people need details not guess work.
- Project champions need data. Toggl, contact reports, schedules.
- Creative and Research needs clear input for clear output.
- Everyone needs coffee and chocolate.