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Category: Client Questions

Can you work on it tonight/this weekend, it’s urgent.

  Very often we would have the client asking us, “This is very urgent, we need it by early tomorrow/next Monday. Please work overtime for it.” Before making any promises to the client, take a deep breathe.  . Normally there are two reasons that the client is asking us to work over the weekend for it:.1. New project pops up from their manager and have a super tight timeline; 2. Something went wrong in the […]

Client ask you to print something < RMB 100

Quite often clients will ask us for small favours. We’re happy to run favours, but only once or twice, there are 2 options here. If a small company we can just add the money to a billing milestone. “no problem we’ll add this to your next invoice”   If a large company with payment orders we should get a petty cash budget. “no problem we can do this for you this time, for future small […]